If you get stuck in selection and need a quick fix, then you can use one of the templates below:
Word Project Template
Use this as a starting template. You can add any content you like to it, but we recommend sticking to either the table or the list structure for questions as these are very easy to import.
Excel Project Template
Use this as a starting template. You can add any sheets or columns you like, but we recommend sticking to either the table format in general, as this is very easy to import.
Word Import Q&A Template
This is a good template to use when importing Q&As directly into the Knowledge Base. You can select and import it in a few moments.